Lack of CustomerMeetings

Lack of Customer Meetings.

The shortage of customer and prospect meetings is hampering your sales and retention efforts.

Problems We Solve - Lack of Customer Meetings

Are You Needing More Prospect and Customer Meetings?

Without those regular meetings and chats with your current and prospective customers, you’re losing out on chances to really connect, get the lowdown on their issues, and show them how your solutions can make a difference.

A lack of customer meetings can have a significant impact on revenue and staff morale. When your team isn’t engaging with customers regularly, they will feel disconnected from the company’s mission and start to doubt the revenue health of the business.

Moreover, the pressure to meet sales and retention targets without adequate customer interaction can lead to stress and burnout.

You’ve got to tackle this head-on because your business’s culture, sustainable growth and success can soon be hanging in the balance.

Moreover, the pressure to meet sales and retention targets without adequate customer interaction can lead to stress and burnout.

You’ve got to tackle this head-on because your business’s culture, sustainable growth and success can soon be hanging in the balance.

Understanding The Problem

31% of the people working in Customer Success say their biggest headache is getting customers to show up for meetings (Acceler8 Group, 2023).

And it’s not just them. Salespeople are also in a pickle. They’re only spending a measly 24% of their time actually talking to prospects (Zendesk, 2023).

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Salespeople time with prospects

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CSMs struggle to get customers to meetings

How To Fix The Problem

Contemsa’s 2023 article reported that over 70% of B2B buyers have pretty much said “no thanks” to meeting sales and customer success reps face-to-face. They don’t want to build relationships the way they once did. They expect to connect digitally and meet remotely.

Our training and coaching program is designed to equip you with the skills to build powerful relationships with potential and existing customers. Plus, we’ll dive into the psychology behind securing important meetings, teaching you not just how to ask, but also the best timing to make your move.

Get ready for success! Explore ‘The Conversation Revolution‘.

Need Help With This Problem?

Discover the power of our social selling training and coaching programme, The Conversation Revolution. This programme has shown incredible results – like securing 10+ additional meetings per week, for each individual.

Or are you having one of these issues?

Poor Sales Pipeline

When those vital sales meetings become rare, your pipeline looks threadbare. That means you’re letting those golden chances for new customers and boosted revenue slip through your fingers.

Low Brand Awareness

As you know, the competition is fiercer than ever. Everyone’s clawing and scratching for a piece of the limelight. It can feel like an uphill battle to make your business shine brighter than the rest.

Inaccurate Sales Forecasting

Sales forecasting inaccuracy can lead to a chain reaction of poor decisions, missed opportunities, and inefficient resource allocation. It’s like trying to hit a bullseye with a blindfold on.

Meet The Coaches

Chris Toyne Social Selling Training and Coaching

Chris Toyne

I say hello to people when I’m walking the dogs 🐕 🐶 – read more.

Dave Surfleet Social Selling Training and Coaching

Dave Surfleet

Not a bad runner for an old man 😀 “Go fast enough to get there, but slow enough to see.” – read more.

Tom Parkinson Social Selling Training and Coaching

Tom Parkinson

Failed musician, decent at other things – read more.