Social Selling Vs. Cold Emails: Which One Suits Your Business Better?

by | 3 Aug 23

In today’s digitalised world, where every startup and established company is competing for a piece of the market, it’s essential to have an effective and engaging sales strategy. Social selling and cold emailing are two of the most common methods used in today’s market. But which one suits your business better? In this blog post, we’ll talk about the key differences between these two distinct selling strategies.

Communication-Based vs. Pitch-Based

Social selling and cold emailing have different approaches to communication. Social selling follows a communication-based strategy where sales representatives engage with prospects through social media platforms and helps them understand why their product or service is the right fit for the opportunity. On the other hand, cold emailing is pitch-based, where sales representatives try to convince prospects by making a sales pitch highlighting the features and benefits of the company’s product or service.

Personalisation vs. Mass Emailing

Social selling relies heavily on personalisation. The sales reps customise their communication according to the prospects’ interests, needs, and preferences. Cold emailing, on the other hand, is commonly associated with mass emailing, where pre-written emails are sent in bulk to potential prospects.

Conversational vs. One-way Communication

Social selling is a two-way communication process where both parties engage in a conversation through comments, likes, and shares. Sales representatives give personalised feedback and master listening to the client. On the other hand, cold emailing is one-way communication, where the sales representative pitches their product or service and waits for a response.

Time-Investment vs. High Outreach

Social selling requires time investments. It’s a slow process where the sales representatives invest considerable time building their network and relationships with potential prospects, which pays off in the long run. On the other hand, cold emailing has a higher outreach rate, sending more emails in less time, with less time investment.

Align Content

Content is the backbone of your digital marketing. Everything revolves around content, whether it’s a social media post, a detailed article, or even your ads and emails.  It’s the driving force behind every successful strategy.

Utilise social networks to build your email list

Harness the power of social media platforms to bolster your email subscription list. Social media management offers many benefits, and one of the most significant is its potential to expand your email list organically. You can motivate and reward your followers by:

  • Crafting compelling copy for each post
  • Incorporating engaging CTAs in your videos
  • Inserting written CTAs in posts and advertisements
  • Gathering email addresses at your live events
  • Accumulating emails for exclusive benefits, deals, and discounts

Maximise your social media efforts to boost your email list by interacting with your followers in the comments and reaching out via direct messages. Direct messaging is a prevalent method to encourage individuals to subscribe to emails, generating quality leads swiftly.

Keep in mind that not all strategies aligned with your email efforts need to be organic on social media. For instance, you can run ads on platforms like Facebook aimed explicitly at collecting email addresses in return for a perk or discount. Feel free to think creatively about how your social channels can be strategically utilised to rapidly grow your permission-based email list.

Blend your multi-channel approach

Let’s discuss seamlessly incorporating social media and email into your marketing strategy. These two channels are key players and can enhance all your other marketing efforts.

Please take a moment to evaluate your current marketing investments and consider integrating your email and social media reports with their data. By aligning your communication across all platforms, you’ll ensure a consistent brand experience.

Here’s a smart move: use email to promote influencers and direct traffic to their social media posts. And guess what? Those posts can then lead back to your social accounts, creating a traffic loop that drives engagement and brings more visitors to your website. Just remember to make your DMARC record for your email domain to add credibility and security to your email communication.

So, pay attention to the power of social and email. They’re valuable tools that can take your multi-channel marketing to the next level.

My thoughts

Social selling and cold emailing are viable options for a business’s sales strategy. The right approach for your business depends on your business model, sales goals, target prospects, and available resources. Both methods have their pros and cons and require different skills and efforts. Choose the sales strategy that is most suitable for your business and experiment with both to find the one that works best for you. Remember, in the end, it’s all about finding the sweet spot that works for your business.

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